FAQ

Where does the Sandalwood Incense Sticks come from?

Tibet.

Are all sandalwood incense sticks natural?

The sandalwood incense sticks is simply natural, 100% natural free from charcoals and other chemicals.

Are your sandalwood incense sticks safe for usage?

Yes, the majority of the customer that has used the sandalwood incense sticks finds it safe to be applied.

Benefits of using sandalwood incense sticks?

It is frequently used as an offering to Buddha to promote reduction in anxiety and depression, thus establishing calmness in both body and mind.

What is the duration of the sandalwood incense usage?

Each of the sandalwood incense fragrance lasts for about 48 minutes.

How can I purchase the products?

You can purchase it online, via our web store, or through our authorised agents in Singapore. For urgent purchases, please note that you can head down to some of our agent’s shops.

Are there any discounts on your products?

We do run the occasional discounts and promotions, please lookout for those on our social media  and website.

What precautions should I take before using your products?

While our products are generally safe for use, please do a test first before consuming the entire product.

How long does the delivery take to ship?

For Canada & United States, it takes 4-6 weeks.

For Asia, it takes 1-3 weeks.

For Europe, it takes 6-8 weeks.

For Africa, it takes 8-12 weeks.

How do I contact for further enquires?

You can email info@mysticlotus.store or what's app +65 9767 2332.